How Covid-19 has changed the PR industry

The world has changed, and everyone’s online. And while it may at first seem counterintuitive, this could be the best time to send your customers something physically irresistible.

“We’re here, we’re queer, and we’re shopping!”

As we approach the mid-point of 2020, it’s fair to say that it’s been a rough ride for most, with nearly all of us...

We are witnessing a profound shift in how corporate customers use digital to consume information, make informed buying decisions and engage with suppliers.

If there's one thing I've learned in 14 years at The Marketing Society, it's the importance of sharing stories.

Brand experience plays a significant role in successful brand-led businesses, particularly in service sectors like travel, hospitality and retail.

People in our line of work often use the phrase, ‘we’re not saving lives’. I am not here to disagree with them. In fact, I’ve been guilty of throwing around the ‘it’s only advertising’ card myself.

Advertising’s role as an economic hero needs to be recognised. During life-changing times like these, as the behavioural economist Richard Shotton has observed...

The signage you create for the return to work will determine your business’ success in the coming year.

Last week one of my colleagues asked a group of predominantly white leaders how comfortable they felt talking about race with their teams.

If someone had said to me back in December this is what 2020 is going to look like I would not have believed them!

The status quo that our society has been built upon is not fit for purpose. Racism and systemic racial disparities haven’t just come to light this last week

My LinkedIn feed this week has been full of posts about the recent brutal racist attacks on the black community in America.

We know from experience that brands don’t like to rock the boat. Mistakenly thinking that it’s best to stay in the middle lane.

Many brands are now making Black Lives Matter statements, but a rare few are actually contributing to change.

Dear marketers and advertisers, In the wake of George Floyd’s death we’ve seen some of you provide messages of support and solidarity

Great 18th century thinkers such as Mary Somerville, David Hume and Adam Smith didn’t have marketing in mind but their ideas can still offer inspiration, writes Rod Gillies

Twitter is full of coverage of Black Lives Matter protests in the US (and increasingly around the world). Every hour new proof of police brutality...

During a crisis like COVID-19, people look to leaders for compassion, care and confidence in navigating the company into the future. We detail specific physical, mental and relationship needs workers have, based on our data. We share a checklist for immediate actions from the C-suite on the people front.

COVID-19 is the biggest global event—and challenge—of our lifetimes. As such, it is changing human attitudes and behaviors today...