Terms and Conditions

MEMBERSHIP AND EVENTS TERMS AND CONDITIONS

These terms and conditions govern the relationship between You and The Marketing Society Ltd, 167-169 Great Portland Street, Fifth Floor, London W1W 5PF. (“The Society’), by applying, or applying on behalf of a prospective Member, or renewing, or renewing an existing subscription, You agree to these terms and conditions.

Where You apply, or subscribe as an Individual, they are binding upon you personally and where You apply on behalf of one or more individuals as a corporate entity, these terms are directly binding on that corporate entity and You shall ensure that those individuals comply with these terms.

1. APPLICATIONS

1.1 You acknowledge that the Society has sole discretion whether to admit a Member, and shall do so in accordance with governing documents, and policies.

1.2 Where a joining fee is payable, it will be at the rate set out for new joiners.

1.3 In the Event that You are not admitted to Society, you shall have no claim against the Society for losses however sustained.

2. MEMBERSHIP BENEFITS

2.1 Membership entitles You to access The Marketing Society services and resources dependent on the level of subscription.

2.2 You must use all of your Membership benefits in Your Membership term and You cannot carry over any unused benefits to a new term.

2.3 You acknowledge that your Membership will automatically renew each year, You must notify the Society in writing of Your intention not to renew at least thirty (30) days before Your Membership renewal date. Should You cease to be a Member, or cease to use your Membership benefits before the end of your term, You acknowledge that You will not be eligible for any refund for the remainder of your term.

3. MEMBERSHIP FEES

3.1 You shall be required to Pay the Membership Fees on joining and each annual anniversary of your Membership, or in the event of multi-year Membership, the end of that term and you agree that such sums can be collected by direct debit, Stripe, or such other reoccurring fee mechanism, where applicable.

3.2 Should You fail to renew your Membership on time, You will be liable to pay a rejoining fee, this will be the joining fee or if no joining fee is specified for the region then a rate of £100 for Personal Membership or £500 for Team Membership (or equivalent currency).

3.3 You acknowledge that Your access to Membership benefits will cease immediately, if Your Membership Fees are not paid in full by the renewal date. No grace period shall apply.

3.4 The Society reserves the right to alter any pricing of the Membership Fees.

4. MEMBERSHIP TRANSFERS

4.1 Where You have a Personal Membership, Your Membership is non-transferable.

4.2 Where You have a Team Membership, You may transfer Memberships to another individual within your organisation, on two (2) occasions, without charge, upon providing prior notification to the Society and agreement thereof.

5. THE SOCIETY’S VALUES AND POLICIES

5.1 You agree to uphold the Society’s values and abide by its policies.

5.2 You agree to follow, uphold and promote the Society’s Charter.

5.3 You acknowledge that failure to abide by the Society’s values, policies or misuses Membership benefits could result in Your expulsion.

6. EVENT ACCESS & BOOKINGS

6.1 By booking or attending any Society event, you agree to be bound by these Membership Terms and all relevant Society policies.

6.2 Depending on your Membership level, some events are included in your Membership; others may incur additional fees. All bookings are subject to availability and are confirmed on a first-come, first-served basis, as events have a limited capacity and You are required to book to attend.

6.3 A booking is confirmed upon, receipt of an email confirmation.

6.4 The Society may amend event content, speakers, or timings at its discretion. Events may be rescheduled or cancelled, in which case you may be offered a revised date or a transfer to another event.

6.5 For Flagship Dinner table bookings over £1,000 (or equivalent currency) outside of Team Memberships and more than eight (8) weeks away, the Society may accept a 50% deposit with the balance payable eight (8) weeks prior to the date of the event.

7. EVENT PARTICIPATION RULES

7.1 You and your guests, are expected to behave respectfully, professionally, and in line with the Society’s values and Member Charter.

7.2 Overly assertive ‘selling’ at events, is not permitted, or expected by other guests, and You and any guests you bring are required to both respect and implement this.

7.3 Discrimination, harassment, or other inappropriate conduct will not be tolerated. The Society reserves the right to remove You, or any of Your guests who breaches this obligation, without refund or compensation.

8. EVENT CANCELLATION POLICY

8.1 For paid event tickets purchased independently of a Team Membership, including regional Flagship and Non-Flagship Events but excluding Flagship Dinner table bookings (which are governed exclusively by clause 8.2) and the Marketing Leaders Programme (which is governed exclusively by clause 8.3)

8.1.1 With more than 60 days' notice, 50% of the ticket price remains payable.

8.1.2 With 60 days' notice or less, 100% of the ticket price remains payable.

8.2 For Flagship Dinner / Awards table bookings, once a booking has been confirmed in writing and accepted by the Society, the full table fee is payable and the booking is non-cancellable and non-refundable, subject to applicable legal rights. Where the Society agrees to accept a 50% deposit in accordance with clause 6.5, the remaining balance remains payable eight (8) weeks prior to the event. Payment of a deposit does not limit Your commitment to the full table fee.

8.3 For the Marketing Leaders Programme, once a booking has been confirmed in writing, accepted by the Society and invoiced, the full programme fee is payable and the booking is non-cancellable and non-refundable. Organisations may substitute participants without additional charge, provided they meet the programme's eligibility criteria and are approved by the Society.

8.4 All cancellations must be notified to the Society in writing. Applicable cancellation charges remain payable regardless of whether the booking has been invoiced or paid.

8.5 Free Member events do not incur a cancellation fee, but cancellation or non-attendance may impact Your eligibility for future events.

8.6 Where the Society reschedules an event, You will be offered the opportunity to attend on the revised date.

9. EVENT MEDIA USAGE

9.1 The Society or its chosen suppliers may take photographs, video, or audio recordings at any events. These may be used for promotional purposes, both online and in print.

9.2 You acknowledge, and shall ensure that any guests you invite acknowledge, that The Society shall own all intellectual property rights (including copyright) in any photographs, audio, or video recordings taken at events.

9.3 You and your guests consent to the use of such material for The Society’s marketing and promotional purposes, and waive any moral rights in relation to such content to the extent permitted by law.

9.4 By attending an event, you grant permission for your image, voice, or likeness to be used unless you notify us in writing at least 24 hours before the event.

9.5 All such media is the property of the Society and may be used without further notice or approval unless explicitly opted out.

10. ALLERGIES & DIETARY REQUIREMENTS

10.1 You must inform the Society of any accessibility needs, dietary needs or life-threatening allergies at least twenty-one (21) days before any event which You are attending.

10.2 The Society shall seek to pass on to the providers of the event, any allergies, or dietary requirements that You notify the Society of, but You acknowledge that the Society cannot guarantee to accommodate Your dietary needs and is not liable for the failings, of the providers, or their contractors to follow Your dietary wishes, or allergies. In the case of serious allergies, You acknowledge that You will make the staff of the event providers aware of any such allergies.

10.3 You and Your guests are responsible for carrying Your own, or their own medication (such as an EpiPens).

11. LIMITATION OF LIABILITY

11.1 Save where excluded by law, You acknowledge that the Society is not liable for personal property loss or injuries at any events including any such loss or injury arising from events outside the Society’s reasonable control including, but not limited to natural disasters, acts of war and terrorism.

11.2 You must disclose life-threatening allergies or conditions in advance, and also make the venues of the events aware upon your arrival.

12. FORCE MAJEURE & RISK ACKNOWLEDGEMENT

12.1 The Society shall not be liable for any failure or delay in the performance of its obligations, or for any loss, damage, injury, or disruption arising from events outside its reasonable control, including but not limited to acts of war, terrorism, civil unrest, governmental action, natural disasters, public health emergencies, or other force majeure events.

12.2 By registering for and/or attending any in-person event, you acknowledge that participation is voluntary and may involve inherent risks, including those arising from circumstances beyond the Society’s control as described above.

12.3 The Society shall use reasonable endeavours to select appropriate venues and organise events responsibly; however, responsibility for the operation, safety, and security of third-party venues rests with the relevant venue provider.

12.4 You are responsible for making your own assessment as to whether to attend an event, taking into account your personal circumstances and any prevailing local conditions, and for complying with any applicable safety guidance or instructions.

12.5 The Society reserves the right to amend, postpone, relocate, or cancel any event where it reasonably considers it necessary to do so, including for reasons relating to safety, security, or force majeure. In such circumstances, the Society shall not be liable for any indirect or consequential losses, including travel or accommodation costs.

12.6 Nothing in this clause shall limit or exclude liability where it would be unlawful to do so.

13. USE OF THE SOCIETY’S BRANDING

Members may use official Society badges and branding only in accordance with published guidelines. The Society may revoke branding rights at any time in case of misuse or reputational risk.

14. LATE PAYMENTS & CHARGES

14.1 If You fail to pay a Booking fee by the due date, You will become liable to pay a £40 administration fee (or equivalent currency), and interest will accrue on the outstanding amount at a rate of 8% above the Bank of England base rate.

14.2 Direct Debits require 14 days’ written notice to cancel.

14.3 Reinstatement of Membership requires settlement of all outstanding fees.

15. DATA PROTECTION & PRIVACY

15.1 The Society shall comply with UK GDPR and act as a data processor when managing Member events.

15.2 You must handle any shared data responsibly and are liable for any misuse.

15.3 You may opt out of post-event group emails. For full details, see our Privacy Policy.

15.4 The attendee list may be shared with attendees or partners solely for event delivery purposes in line with our Privacy Policy.

16. GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by the laws of England and Wales, and You submit to the exclusive jurisdiction of the courts of England and Wales.

Last updated: 21 October 2026