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Latest Think Pieces

Member Interview with Abdullah Aziz

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Member Interview with Abdullah Aziz Regional Senior Marketing Manager at Agthia LLC

What brands can learn about customer obsession

From an airport lounge

By Ruth Fittock

Source Unsplash: Credit Elizabeth Dunne
Virgin Atlantic is well known for it’s exceptional customer service, learn about the secrets and strategies behind their best-in-class approach to customers.

Member interview with Tyrone Gracias

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Member Interview with Tyrone Gracias Head of Laundry Marketing at Henkel  

Case studies

Podcasts

RORY SUTHERLAND: PART DEUX.

It's a marketing podcast, so some subjects Rory got into were unavoidable, like the savviness of the Knesset, the carvings of Grinling Gibbons, the importance... https://podcasts.marketingsociety.com/episode/rory-sutherland-part-deux- 01:45:05 Tue, 13 Jul 2021 15:30:00 +0000

Dave Dye talks to behavioural science boffin Rory Sutherland. (Part 1)

Every time Twitter throws up a smart take on marketing, it inevitably ends with the words '- Rory Sutherland'. Here are a few examples: “No big business idea... https://podcasts.marketingsociety.com/episode/dave-dye-talks-to-behavioural-science-boffin-rory-sutherland-part-1 01:11:30 Mon, 12 Jul 2021 12:23:00 +0000

Videos

Society President - and CEO of The FA - Martin Glenn, interviewed CEO of Direct Line, Paul Geddes, in the latest for our CEO Conversation series.

Direct Line's Paul Geddes in conversation with Martin Glenn

It’s rare that a party political broadcast – traditionally one of the most humdrum of creative confections – meets near universal praise...

Boring Brexit campaigns should take a leaf out of the Green Party's book

Leo Burnett’s recent ad for McDonald’s in Taiwan, in which a boy reveals his homosexuality to his father at a McCafé...

McDonald’s Taiwan ‘coming out’ ad shows brave work