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Getting five star ratings in customer satisfaction? You should be worried

Getting five star ratings?

As you came through airport security this summer, did you pop one of those smiley faces as you scooped up your bags and swung past towards your departure gate...

Gemma Greaves to become the new CEO

Gemma Greaves to become new CEO

Things are changing at The Marketing Society as Hugh Burkitt, CEO for the past 13 years, has decided to step down.

What can the Olympics teach marketing innovators?

What can the Olympics teach marketing innovators?

The 1968 Summer Olympics, officially known as the Games of the XIX Olympiad, were held in Mexico City in October 1968.

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