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A playbook for creating collective rituals

By Richard Bordenave

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Rituals are co-created from the bottom up: brands can only create the conditions, trigger the situation, and encourage the movement.

Can brands create social change at lightspeed?

A case for collective rituals

By Richard Bordenave

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Beyond product re-engineering, brands require consumers to take action to accelerate the change.

Kindness, empathy... and a long, hard look at ourselves

By Jon Williams

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We now expect that kindness to be reflected back at us by the businesses and brands we invite into our lives.

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