Think piece

Go beyond the screen to reframe your brand experience

The world has changed, and everyone’s online. And while it may at first seem counterintuitive, this could be the best time to send your customers something physically irresistible.
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Three digital transformation shifts to drive growth in B2B

We are witnessing a profound shift in how corporate customers use digital to consume information, make informed buying decisions and engage with suppliers.
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Creating services in a socially-distanced world

Brand experience plays a significant role in successful brand-led businesses, particularly in service sectors like travel, hospitality and retail.
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Self-interest or national interest, advertising works

Advertising’s role as an economic hero needs to be recognised. During life-changing times like these, as the behavioural economist Richard Shotton has observed...
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Modern marketers can learn a lot from the Scottish Enlightenment

Great 18th century thinkers such as Mary Somerville, David Hume and Adam Smith didn’t have marketing in mind but their ideas can still offer inspiration, writes Rod Gillies
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Human resilience: What your people need during COVID-19

During a crisis like COVID-19, people look to leaders for compassion, care and confidence in navigating the company into the future. We detail specific physical, mental and relationship needs workers have, based on our data. We share a checklist for immediate actions from the C-suite on the people front.
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COVID-19: Five new human truths

COVID-19 is the biggest global event—and challenge—of our lifetimes. As such, it is changing human attitudes and behaviors today...
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Is your programmatic working media actually working?

Where does the money go, and who gets what? This is the million-dollar question of Programmatic Supply Chain Transparency.
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10 tips to harness the power of brand-led design

I’m often asked about how to get the best out of creative teams when working on design and visual identity projects.
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Protect for Today, Build for Tomorrow

In times of uncertainty user behaviour constantly changes, because of this brands need to be agile with their onsite experience, to adapt to market conditions and meet the needs of their audience.
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