LGBTQ+, Black communities, brands and Pride month

Pride parades may be cancelled, but the streets are alive with protest - On the One look at the intersectionality between LGBT and #BLM support...

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Eggs, Edwina Currie and confidence after covid

How do we re-establish confidence in people likely to be scared of getting together in cafes, coffee shops, gyms, cinemas and pubs?

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Creating services in a socially-distanced world

Brand experience plays a significant role in successful brand-led businesses, particularly in service sectors like travel, hospitality and retail.

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Human resilience: What your people need during COVID-19

During a crisis like COVID-19, people look to leaders for compassion, care and confidence in navigating the company into the future. We detail specific physical, mental and relationship needs workers have, based on our data. We share a checklist for immediate actions from the C-suite on the people front.

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COVID-19: Five new human truths

COVID-19 is the biggest global event—and challenge—of our lifetimes. As such, it is changing human attitudes and behaviors today...

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Inspiring Minds: ten tips for effective crisis management

“There are decades where nothing happens, and there are weeks where decades happen.” 

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The return to business

At the outset of the COVID-19 crisis, most organisations needed to focus on their immediate survival.

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Brands go DIY

With most of the world locked inside the confines of their homes, restaurants and F&B brands are having a trickier time than most.

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Stay calm and stream on

Thoughts on the rise of streaming and gaming; and what brands should be thinking about for a post-Coronavirus world.

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New business in the time of coronavirus

Google can tell us a lot about our anxieties. ‘How long does coronavirus last?’ was the most searched term of last week according to Google Trends.

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