Think piece

TV Isn't the Problem. Our Metrics Are

By Alex Lee

Average reading time: Reading time 3 minutes

Group Picture taken at the 'Is TV Dead?' event by The Marketing Society in Hong Kong

How Industry Context Drives Media Strategy

Media choices must depend entirely on your specific industry and customer mindset, rather than a rigid, one-size-fits-all template.

  • Mass-Market Goods (FMCG): For high-volume products like beverages, broad awareness is absolutely essential to drive sales. For these campaigns, combining traditional TV show sponsorships and on-screen integrations with offline promotions and distributor management yields the best results. The TV broadcast acts as an anchor that gives the real-world activations much greater power.
  • Utility Services: For price-sensitive consumer services, an immediate, direct-response approach works best. Even when utilizing a top-tier celebrity for the campaign's creative assets, choosing not to run traditional TV broadcast ads can be the correct decision. This proves that mass branding is not the right initial lever for every single business objective.

 

The Deficit of Easy Metrics

Focusing too much on instant digital clicks misvalues how media actually works. Building a brand takes time to yield commercial results. When companies over-index on short-term tracking, they stop introducing new customers to the brand. Over time, this starves the sales pipeline.

The core challenge is that tracking a banner click is simple, while measuring the true return on a subtle TV integration, like an actor holding a product naturally during a prime-time drama, is difficult. Because we tend to measure what is easy rather than what is effective, we distort the true value of premium media.

We forget the psychological weight that the medium carries; TV isn't dead, it is a trust engine. When consumers see a brand on the big screen, it establishes a level of credibility and legitimacy that a fleeting digital pop-up simply cannot replicate.

Furthermore, TV in 2026 is no longer just the linear box in the living room. It has evolved into a screen landscape that spans traditional networks, broadcaster video-on-demand (BVOD), and connected TVs (CTV). To remove the guesswork and risk-aversion, the industry needs better unified tracking across all screens so marketers can invest with confidence.

The Bottom Line: If we only measure what is easy to track, we end up under-investing in building brand awareness, which eventually starves the business of new customers.

Key Takeaways: Fixing the Attribution Blindspot

Look past the final click: Relying on last-touch attribution gives credit only to the final digital ad a customer clicked. This creates a false sense of security while completely ignoring the TV and video ads that built the trust and introduced them to the brand in the first place.
Bridge the gap between broadcast and streaming: Modern TV spans both traditional networks and internet streaming. Marketers must use cross-screen tracking frameworks to accurately measure the combined impact of premium video placements.
Value attention over mere visibility: A digital ad that flashes on a mobile screen for a split second is not equal to a high-attention TV sponsorship. Measurement models must account for how deeply an audience engages with the content, not just whether the ad loaded.

Next Steps: How to Modernize Your Measurement

Overhaul your attribution models: Move away from last-click measurement in your next review. Implement multi-touch or media mix models that give appropriate credit to upper-funnel video for feeding your digital sales pipeline.
Build a unified cross-screen measurement: Combine viewership data from traditional broadcast, BVOD, and CTV. Tracking these as a single ecosystem ensures you are not double-counting reach or misjudging performance.