Webinar: Customer Journey is more than just a journey

Streaming live from Hong Kong, 16 July, 6pm to 7:30pm

On Thursday 16 July, we're delighted to bring you a virtual event in partnership with HH Global.

Hosted by Darren Chuckry, Chair of The Marketing Society Hong Kong, we will explore the experiences, challenges and changes in the customer journey post COVID-19. Darren will be joined by an expert panel from Hong Kong and London. 

We will hear from:

  • Steve Mattey, Director of Planning and Analysis, HH Global/Blueberry Wave 
  • Mark Phillips, Global Data Strategy Consultant, HH Global/Blueberry Wave 
  • Ed Bell, GM Brand, Insight and Marketing Communications, Cathay Pacific
  • Lui Tong, Director, Direct to Consumer, Swire Coca-Cola HK
  • Brad Lin, Director Data & Privacy, Deloitte
  • Tiffany Lam, Director of Marketing and Customer Experience, Hysan Development Co.Ltd


This is your opportunity to be part of a brave discussion on what global companies are currently doing and advice on how you can reconnect with your customer. At a time of re-framing, testing, learning and pivoting at pace, we look forward to being able to bring many of you back together and hope you can join us virtually.

Timings: streaming live from Hong Kong, 6pm SGT/HKT (11am BST, 6am EDT, 2pm GST, 3.30pm IST)


Book now

To join virtually, register your place via the button below, to discover unique insights and fresh perspectives. 


Darren Chuckry

Chair, The Marketing Society Hong Kong

Tiffany Lam

Marketing Director, Hysan Development

Mark Phillips

Global Data Strategy Consultant, HH Global

Brad Lin

Director Data & Privacy, Deloitte Hong Kong

Lui Tong

Director, Direct to Consumer, Swire Coca-Cola HK

Steve Mattey

Director of Planning and Analysis, HH Global

Edward Bell

GM Brand, Insight & Marketing Communications, Cathay Pacific


With thanks


Streaming live from Hong Kong