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Customer Experience – Revolution or Evolution

In partnership with Accenture Interactive

13 July, 1pm to 2pm

Change is inevitable. 77% of CEOs state that significant shifts are required to engage and solve unmet needs of their customers.

The Business of Experience (BX) is a new holistic approach that empowers businesses to become customer-centric and reignite reliable growth.

In today’s post-pandemic world, it can be difficult to know what customers want. So, turn your teams and businesses into listening machines; discover new ways to transform data into actionable outcomes, and invite your customers to collaborate in shaping the future.

Expect to hear from our very own CEO, Sophie Devonshire, as well as Pritesh Gadhia, Lead, Accenture Interactive who joins us to share his expert insights on the potential that can be unlocked with BX.

Timings: 1-2pm BST

This event is invitation-only