2019 Brave Awards Winner, easyJet

Enhancing The Customer Experience

In October 2018, easyJet launched Look&Book: the world’s first-ever photo-based flight search functionality.

Look&Book lets you book a flight simply by uploading a photo –say, a screengrab of your friend’s holiday snap on social media - into the easyJet app. Since its launch, tens of thousands of people have done just that.

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