The Reception


Must see


Adriana Rizzo Interview

This week we meet with our newest board member in the States. What’s your golden rule?  I’m pretty partial to “don’t let the perfect be the enemy of the good.” The power of this is really evident in technological innovation. The CD did not provide better music quality than the LP, the mobile phone was not as reliable as a landline, the iPhone did not take photos as well as a point and shoot camera. Yet all of these items have created massive disruption and change. And over time, have themselves become better products, which have (or will) be disrupted by another good alternative. And so it is with ideas: a good idea that is timely and can be executed is always better than a perfect plan. What is your most hated business expression?  “I just have one small tweak …” Great, bold ideas are often killed by a thousand little cuts. To be a successful leader you have to be the champion and protector of great ideas.

Ads need good data

Data is hailed as the marketer’s Holy Grail for a good reason — providing marketers with the insight needed to tailor advertising campaigns helps them maximize engagement among target audiences and return on investment (ROI). However, harnessing data effectively isn’t always straightforward. For many marketers, the abundance of data produced by disparate sources has made the task of identifying and unifying relevant insight seem colossal. Machine learning, which can take control of data and use it to adjust activity, often in real time, has come to be known as the solution to the industry’s analytical woes. Machine learning alone, however, cannot offer accurate intelligence for all marketing efforts — data discrepancies have been plaguing the industry for years and we still don’t seem to be any further forward.

Four copywriting verities

Quick quiz for you. How many of the following statements have you heard in the last three months? Consumers are ad-savvy. Nobody reads ads anymore. Advertising has to be entertaining. People are interested in our brand purpose. If you employ an advertising agency, or work in one, the chances are high that you’ll have nodded, mm-hmm-ed or “yes”ed to all four. But here’s the thing. Most people, and by that I mean, statistically, all people, don’t work in or employ advertising agencies. About 15 years ago, I moved from an ad-folk-heavy part of West London to Salisbury. Once a sleepy market town with a piece of paper entitling it to call itself a city, Salisbury is now renowned globally for its recent dalliance with Novichok, and matters geopolitical.

Get ROI from content

Think of your long-term content strategy like a savings account. If your goal is to retire someday, then you need a plan, and you need to be consistent with contributions. The more consistent you are and the better you are with contributions, the more you will get on your return on investment. But in order to retire, you need to be consistent month-after-month, otherwise, you’ll miss your goals and the ability to retire. The same can be said about your content. If you make a plan and are consistent in approach, then you’re giving yourself the best chance at achieving ROI from your content efforts. You’ll have the opportunity to grow an expansive library of content, making you and your business content-wealthy. Before you dive in and start developing a content plan it’s important to review and document your current initiatives and assets. Doing so will make sure you’re leveraging all your resources and nothing goes unaccounted for. Below are two important tasks you should complete before planning a long-term content marketing strategy.

Tim Woods

IDK about you, but we’re SITD when it comes to lots of the acronyms in use ATM. Working with different clients in many different sectors certainly exposes us to lots of company jargon, TLAs, FLAs and even some SLA’s too. The world of Continuous Improvement is no different, having its own acronyms, and tools and techniques with some pretty strange sounding names. In this post we’d like to share with you a couple that can be incredibly helpful in work and in life. These are two of the most engaging, accessible and memorable tools, which have the potential to remove frustration and make things easier, and which can be considered anywhere, by anyone. Wow. So with no further ado we’d like to introduce you to…Tim Woods…and...(drumroll)…..a Wombat! Tim Woods provides a helpful way of remembering the types of waste at play in processes. Identifying and removing Tim Woods is key to taking the frustration and waste out of work activities:

Upcoming Events


An under the spotlight conversation with two senior marketers.

Join us for the second year of bravery at Samsung

Are you brave enough to be agile?

Editor's choice

No more standing by

Let’s talk about bravery. Not mountain climbing. Not parachuting out of a plane. Not bungee jumping, abseiling, marathon running or ironman training. All of which are admirable.


Working women hurdicles

'It’s almost like our brains are wired that way'. Rachel Faber reveals some of the hurdles and obstacles faced by women in the modern workplace.


Is your website helpful?

A recent survey showed that 76% of visitors want a website to be helpful, write Dan Tyre and Todd Hockenberry. Is yours?