Last night, McDonald’s Northern European marketing boss, Alistair Macrow was lauded for his leadership skills in ensuring the fast food chain remains relevant and engaging to consumers in a brave, new world.
The Marketing Society Marketing Leader of the Year 2016, in association with Marketing, was unveiled at a ceremony held at Artillery Garden, HAC, London EC1, with Macrow gaining the most votes from his industry peers.
“Alistair Macrow was the clear choice of his fellow marketers in our vote for the Marketing Leader of the Year. He has led marketing at McDonalds since 2010 and is much admired for his innovative local approach to both its messaging and its menu, which has helped this classic global brand become more popular than ever with the British public,” said Hugh Burkitt, CEO, The Marketing Society.
On Macrow’s watch, McDonald’s has become more agile in its marketing approach launching its own YouTube channel and developing innovative content like the Jessie J gig on a London bus.
Macrow is a big believer in listening to customers. “Letting ourselves be led by our customers and understanding how they want to engage with us is the hallmark of good marketing leadership,” he said. “What makes it bold is showing the courage and commitment to stick to those principles amidst a wealth of distractions – the new buzz thing, short-term sales need, competitor tactics or budgetary challenges to name a few. Cutting out the noises and telling the stories our customers want to hear.”
He beat competition from fellow nominees Matt Barwell, CMO of Britvic; Nina Bibby, marketing and consumer director, O2 and Telefónica UK; Mark Evans, marketing director, Direct Line Group; Anna Hill, CMO, Disney; Kenny Jacobs, CMO, Ryanair and Sarah Manley, CMO, Burberry.
Alison Orsi, VP marketing, communications and citizenship for IBM, UK and Ireland was highly commended.