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How to get more ‘soft power’ to your elbow
Story power + experience = brand legends
Never astride a fence
Call centres, CRM and cows: why modern service marketing is not like cattle farming
What the agency model can learn from other markets
Strategies from a new generation of challenger brands
New McDonald's gains momentum
Managing brands in recession: a CEO responsibility
Are your costs too low?
What price a strong brand?
A man with a plan
How to avoid the most interesting trends of 2010
Smart brands enlist to fight the war on waste
Accounting for tastes
Best in Brief: Book Reviews
Are you a technoholic?
How to avoid executive stress
How to get a better deal
Recipe for success with Change4Life
What you really mean