Credibility and trust with Stuart Lancaster
Braving the rain on a miserable Monday night we made our way to the ME hotel to be buoyed up by a truly inspiring sporting leader, Stuart Lancaster - the England Rugby Head Coach.
Expertly interviewed by Kevin Murray, Stuart was candid, considered, and came across as a down-to-earth guy trying to do the best he can in a difficult job. A situation we imagine many of our members feel each day.
Having coached at every level he has a deep understanding of the game and courage of his convictions. 'I'm always prepared to put my head above the parapet. To be a leader you have to have a point of view', he said.
Relationships are a key part of his leadership style and he makes it a point to have one-to-ones with every single one of his players, which he says are 'emotionally draining, but critical'.
Here are some of our key takeaways from the evening:
- How you go about your work matters almost as much as results. No team wins every game.
- Your level of trust is your passport to credibility. Be honest, inspiring and do what you say you are going to do.
- Leadership starts with culture, then identity, standards, and finally ownership.
- You follow people because of the way great leaders make you feel.
What did you learn from the evening? Tweet us #stuartlancaster.